Return Information
1. Initiation of Returns:

Returns can only be made after prior agreement with the seller and providing valid reasons. Please contact us to initiate the return process.
2. Packaging and Shipping:
The item must be returned in its original condition and packaging, ensuring it is adequately protected for shipment. If applicable, any shipping reinforcements provided with the original shipment must also be included. Please note that all costs associated with the return shipping are the responsibility of the buyer. We recommend using a reliable shipping method with tracking and insurance to ensure the safe return of the item.
3. Customized or Modified Goods:
Goods that have been customized, produced, or modified specifically for the customer cannot be returned unless there is a manufacturing defect or error on our part.
4. Return Timeframe:
To facilitate returns, customers are required to initiate the return process within a timeframe of two weeks from the date of receiving the purchased item. We kindly request that any returns be initiated within this specified two-week window. Unfortunately, after this designated period, we regret to inform you that we will be unable to process any returns. Your understanding in adhering to this timeframe is greatly appreciated, as it allows us to efficiently manage the return process and provide you with the best possible service.
5. Return Inspection and Refund Process:
Upon receiving the returned item, we will carefully inspect it to ensure it is in its original condition. If the return is approved, a refund or exchange will be processed according to the agreement made with the seller. Please be aware that refunds may be subject to deductions for any applicable restocking fees, original shipping costs, or return shipping expenses, depending on the circumstances of the return.
6. Refund Initiation:
To complete the return process, refunds will be initiated only upon the receipt of the returned merchandise. Once we have received the item and assessed its condition, the refund will be processed in accordance with our refund policy. We appreciate your understanding and cooperation in this matter. 
7. Product Descriptions and Variations:
We strive to provide accurate product descriptions and images to help you make an informed purchase decision. However, please keep in mind that variations in color, size, or appearance may occur due to monitor settings, lighting conditions, or natural variations in materials.
8. Returns for Pre-orders:
Pre-orders are custom-made and cannot be canceled once it is in production. If a cancellation is requested by the customer before production, a cancellation fee of 20% plus a processing fee of 5 Euros will apply.If you have any further questions or concerns regarding our return policy, please don't hesitate to contact us. We are here to assist you and ensure your satisfaction with your purchase.